FQA

OEM/ODM Services

We provide OEM & ODM service and small qty order too, contact us if you need.
Email: sanmartin.watch@gmail.com

1. How to do if there is water inside the watch?

If there is only a small amount of water vapor inside the watch, the water vapor will automatically disappear over time, or wearing the watch on you wrist with upside down, Two hours later, the water vapor will automatically disappear. If there are some drops inside the watch, You should repair the watch for as soon as possible.

2. Special note:

Fully automatic mechanical watches, relying on the motion of the arm and automatic winding, so must wear more than 8 hours a day to ensure timely and accurate. Part of the automatic mechanical watch on a chain can also manually on the chain to supplement energy, method is under the conditions of buttons don't pull out, 15 circle clockwise. Is not automatic chain on the manual and automatic mechanical watch, cannot make up by manual chain on energy.

3. Warning:

Watch pointer to 8 p.m. until 4 am the next day, all the time, please don't adjust calendar, week speed-dial buttons and press the months. Otherwise it will appear the phenomenon of calibration is ineffective, and may make speed-dial buttons infarction damage to push again, movement will be damaged. Mechanical watches should away from television, computers and other things with magnetic fields, so as not to affect the watch work.

Shipment:

1). Drop Shipping

We support drop shipping, we can send your order to your client's, Pls leave your client's address when you place order.

2). Delivery Time

DHL/FedEx/EMS:4-15 Days

Aliexpress Selection Standard:7-18 days

Aliexpress Premium Shipping:10-20 days

Aliexpress Standard Shipping:15-45 days

China Post Air Mail:15-60 days

Kindly Notice:

Because of the customs and weather or shipping seasons like christmas the delivery time for you. Please kindly be patient to wait a little more time.

3).Custom Duty Or Import Tax

The list price above is not included any tax, buyers are responsible for customs duty or import tax in your country.

Return Policy:

We will give a full refund if the item you received is different from the description.

A Refund will be given after we received the goods back and quality fine. Please contact us before shipping any items back.

If the watch has been worn and has scratches/the bracelet links have been removed, the item has been deemed unsuitable for resale and will not be eligible for return.

The sender shipping costs do not return, and the back shipping cost should paid by your side.

Thanks for your consideration.

Warranty and Guarantee:

1).24 months warranty, buy with confidence

2).All items are brand new and passed the strict quality check

3).If u are not satisfied when you received it and want to return, please return it within 3 days for a replacement or money back.