SPECIFICATIONS
Application: Body
Application2: Neck/Shoulder/Back/Body
Brand: 100% Original Innovative Brand
Brand Name: KEMPELEN
Certification: CE,RoHS
Convenient: Use immediately after unpacking
Discount: Follow our store
Electronic: No
Features1: Whole body wrapped airbag
Features2: Bluetooth music
Features3: Leg can be heated
Features4: Zero gravity
Features5: No AI voice control (more convenient)
High-concerned chemical: None
Item Type: Massage & Relaxation
Model Number: 852
More: Please contact us
Origin: Mainland China
Packing: Perfect inner protection + wooden frame and carton
Price: Excludes customs duties
Size: Large
Type: Suitable for all countries
Voltage: 50-1000V AC
Warranty: Three year
Important Shipping Notice
Because this massage chair is an oversized and heavy item, standard parcel logistics on AliExpress cannot transport it.
To ensure safe delivery, we arrange professional international sea freight for large cargo.
Shipping Time & Delivery
Estimated delivery time:
60–80 days depending on destination country.
Delivery method:
The cargo will be delivered to the roadside in front of your address by the local freight company.
Address Confirmation (Very Important)
Before placing an order, please contact our customer service to confirm your delivery address and shipping conditions.
This helps us check:
Whether your area is serviceable
Final shipping arrangement
Any special delivery requirements
This step ensures a smooth and successful delivery.
Import Duties & Customs Fees
Import duties, customs taxes, and clearance fees are not included in the product price.
These charges are determined by your country’s customs authority and are not charged by our store.
If such charges occur, the buyer is responsible for payment.
Freight Adjustment for Oversized Cargo
Due to the large size (80–120KG with pallet packaging), international freight costs may vary depending on:
We will try our best to cover most of the shipping cost.
In some cases, a small freight difference may be required.
Payment for Additional Fees
If additional logistics or import-related fees are required, we will provide a secure payment link via AliExpress after confirmation.
Order Process
Contact customer service to confirm address
Place your order
Confirm shipping arrangement
Shipment will be arranged
Please contact our customer service after purchase to confirm whether delivery to your address is possible.
This helps avoid any delays. For islands or remote areas, it is especially important to check with our customer service beforehand.
Follow and collect our store, contact customer service to receive big discount coupons!
Three-years warranty
During the three-year warranty period, we will provide you with free replacement parts (but the shipping costs need to be borne by you) and technical installation support services.If you encounter any problems, feel free to contact us and we will respond within 24 hours.
Fast-delivery
Once the payment is completed, we will quickly pack and ship the goods for you within 3 days, and update you on the logistics status of the goods in real time.
Cargo Packaging
In order to ensure that the goods are safe before they are delivered to you, we will use carton+extra wooden frames that meet export standards to package them. You can rest assured that the goods will not be damaged.
Accept customization
Since the standards of each country are different, please contact our customer service teams for confirmation before placing an order. We will provide you with a plug that meets your country's standards, such as 110v, 220v.
What do you get when you place the order?
We will provide you with chair,instructions and extra FREE massage cushion.
And please leave positive feedback with pictures when you receive the goods, we will offer you big coupon on your next order.
About Factory and Certificate:
Frequently asked questions:
Q: How about the return policy:
A:Because we transport the goods from China to the buyer's location, we do not accept a return policy. If there are any quality issues with the goods, we will assist the buyer in repairing and replacing the relevant spare parts. If the package is lost, we can accept a refund to the buyer.
Q: What about the damaged goods?
A: Please make sure to inspect the packaging and goods before you sign the transportation document. If the damage is caused by transportation reasons, please do not receive the goods and take some photos of the damage. Then contact us first, and we will discuss with our freight forwarder.
1. In some countries, the shipping fee is free, but the buyer is required to provide a customs tax ID, while in some countries, the shipping fee does not include import tax;
2. If the buyer chooses to transport the goods through the seller's transportation method, we will transport the goods by sea or air (door-to-door or door-to-port) in certain countries;
3. If you have any questions, please feel free to contact us.
Q: How about the warranty?
A: Our product warranty period is 3 years. If you have any quality issues, we promise to provide a 3-year warranty (free spare parts).
Q: How about the certificate?
A: We have CE, ROHS, FCC certificates, as well as UL and KC certificates for power cords, PCBs, motors and other components.
Q: Regarding customs duties or import taxes:
A: We are not responsible for tariffs or import taxes in certain countries. You can first inquire which countries.
Q: I am a distributor and I want to buy a lot of your products. What is the wholesale price?
A: Hi, thank you for your inquiry. If you want to make a large purchase, please send us an email or send us your information through AliExpress. We will provide you with the most favorable quotation. Thank you. My friend.: -)
Please note that the product you purchased may have color errors and feature updates. Please refer to the actual product. Thank you.
